Click on the product above that you have a troubleshooting question about.

- Or -

Click HERE to go to our service parts store.

Call us if you need a new receiver for your collar.

Our help site offers troubleshooting help with most hidden dog fence system questions sold by Pet DeFence.
(As well as a few pointers that could help customers of other brands).

All references to Invisible Fence® or Invisible Fencing® on this site are registered trademarks of Invisible Fence.Pet De Fence, Inc. makes no claim to be part of the PetSafe®, Invisible Fence®, DogWatch®, PetStop®, DogGuard® or Contain-A-Pet® companies. Dog Watch®, Pet Stop®, UltraElite®, Dog Guard® ProLite®, PetSafe® and Contain-A-Pet® are registered trademarks of their respective companies.