Fence Help: Battery Info

If your Pet Stop® receiver’s low battery light starts flashing after only a few days with a new battery, or, even as soon as you put in a new battery, take it out and put it back in again. Replace it if the light continues to flash.  A cold battery can cause this condition. If the low battery light begins to flash, it will NOT stop flashing on its’ own. You must open the battery cap and then reclose it. You do not need to remove the battery. If removing the battery cap and replacing it stopped the low battery light from flashing, then you have proven the condition and you need not worry about it again with that battery until later when the battery truly enters a low condition.

Cold temperatures, and sometimes other variables can trigger the low battery light for a fairly new battery. After the trigger, the collar rebounds back to “Normal”, but the light remains actively flashing. If this occurs, it indicates the battery is a higher milliamp battery. That is a good thing, as it will last longer than a low milliamp battery. But it is inconvenient if this occurs, as you must open the battery cap to reset the low battery indicator.

Try the battery in your collar again. If your receiver immediately begins flashing again, replace it.

The RED LIGHT on my collar was flashing, so I changed the battery. Now the collar does not work.

We hear this a few times a week.  Often people think that the collar is not working after the battery is replaced.  People expect the light to now come on steady because the battery is new. Wrong. A new battery does not make the light come on steady. The light goes out. Unfortunately, the light also goes out if you put the battery in wrong, or if you put a bad battery in, or put no battery in at all.

If you wish to test the collar after replacing the battery, go to the section above this called: Testing the collar (to answer the questions: “Is the shock working?”)

Use the Correct Battery for Your Pet Stop® Receiver Collar

Pet Stop® Batteries

When you purchase batteries for your dog’s collars from other sources than us, please be certain you get only the correct battery. The correct batteries are two (2) of the following: 1/3 N or CR-1/3N or DL-1/3N. Shrink wrapping is optional.  Color and text on the shrinkwrap may vary.

The Right Battery

The RIGHT Battery

ABSOLUTELY ANY AND ALL OTHER BATTERIES VOID YOUR PET STOP WARRANTY. Note: Batteries known as 28A, PX28, 6231, 2CR11108, 2CR-1/3N, 28PXL, V28PXL, K58L, 5005L, L544 and ANY OF their equivalent batteries void your warranty. These other batteries are just a little too long and a some a little too fat. Just because you can force them in, or screw down the battery cap does not mean they are appropriate for your receiver. Do NOT use them in your receivers. Do NOT permit a battery salesperson to insert or force these batteries into your receiver. Eventually, the internal stresses on the receiver plastics will cause them to crack and fail, and you will be buying a new receiver at full retail price.

The WRONG Battery

The WRONG Battery

If you purchase batteries from sources other than Pet DeFence, we cannot warrant how long they last. If batteries from other sources run out quicker than you expect please consider purchasing your future batteries from us. Our customers tell us our batteries last longer and therefore cost less in the long run.

When I insert a battery into my Pet Stop® receiver, which side goes up?
The “+” side faces out when you insert the new batteries into your receiver. Always be POSITIVE you see the POSITIVE side facing out.

How long will the batteries last in my collar?
Your batteries will usually last around 4 months or longer. Occasionally a battery may last longer or shorter. Battery life is a function of the age, quality, capacity, storage temperature of the battery and your dog’s behavior. For your dog’s safety, you might choose to regularly check your receiver near the edge of your yard to listen for the beep.

Why is there a red light flashing on my receiver collar?
Your receiver has a low battery indicator light. It will flash about every second when the battery is almost dead. It starts flashing when the battery power falls below the minimum level required to power the receiver.  It will stop flashing when the battery is so low that it will no longer operate the collar. Batteries seldom completely drain, they just reach a point of uselessness where the collar shuts off.

Helpful Battery TIPS

TIP 1: When your low battery light begins flashing, before replacing the battery, try opening the battery compartment and closing it again. Sometimes this stops the flashing light and resets the low battery indicator. If the light does not stop flashing, change the battery.

TIP 2: It is a good idea to check the battery before you go on vacation and again when you return. If you do not test, and your battery is dead, your dog will figure it out. You never want this to happen, especially when you are on vacation and your neighbor is watching your dog.

Tip 3: Check the battery in your collar before you begin using it if you have not been using it for a while.

Tip 4: Segregate your old batteries from your new ones and dispose of your old batteries immediately.  An old battery looks like a new one and serves only to confuse you next time you go to change batteries.

Tip 5: Lithium batteries can cause a fire if they short each other out. Therefore, NEVER store loose Lithium batteries together. Each battery should be isolated from the others. Loose batteries can create a circuit and short each other out, running them down quickly even if they do not cause a fire.

PetSafe® Professional Batteries for the P4 Receiver

If your PetSafe® Professional receiver flashes as soon as you replace the battery, this is normal. It means that your batteries were completely dead or you left them out of the receiver for a few minutes.  The number of flashes indicates the shock level of the collar.

When you purchase batteries for your PetSafe® Professional P4 receiver, please purchase only the following batteries: CR2032 or DL2032 or an equivalent.